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habibul islam
Apr 11, 2022
In General Discussions
Success depends on the information and content your users put into it. But who manages its operation? Who owns the information? Who owns the processes? Who owns the crm? Everyone who uses your customer relationship management (crm) software industry leads owns it. Think of it as a publicly traded company -. Anyone who industry leads owns a stock is a co-owner. Some groups hold more shares, and therefore more ownership. There are 4 groups that use crm: sales marketing after-sales service leadership but who has the last word? If each group is asking for a new update, a different workflow, or has conflicting opinions, who makes. The call? Which group is responsible? Ultimate ownership of the crm rests with the individual or group compiling, analyzing, and acting on customer information. People like: ceo sales manager sales operations crm administrator data/business analyst industry leads operations manager database/system administrator .
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habibul islam
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